#Where we deliver
Services are delivered at the service address you choose at checkout, within the cities shown in the app at the time of booking. If your address is outside our service area, the app will let you know before you book.
#Dates and time slots
Choose a date (usually up to 15 days ahead) and one of the available time slots. Slots fill up — the app only shows slots that can still be booked. The beautician will reach within the selected slot; if she is running late she or our team will call you.
#Assignment and confirmation
After you book, we assign a verified beautician and notify you when she accepts. You can track the status — Placed, Assigned, Accepted, Completed — under Bookings. At the end of the service you share a completion code with the beautician to confirm it was done.
#Products and hygiene kit
The beautician brings the products of the brand you selected (or uses your own products if you chose that) and a sealed, single-use safety & hygiene kit, opened in front of you. Products are used during the service and are not delivered or sold separately.
#Delays and missed visits
If a beautician cannot reach your address, or you are not available at the booked time, the booking may be rescheduled or cancelled as per our Refund & Cancellation Policy.
#Questions
Reach us by email at our contact page, by phone at +91 9540237723 or from Account → Help & support in the app.